jovita

Help centre

How can we help?

Short answers for running your studio in Jovita. Can't find it? Email hello@getjovita.com. A real person replies.

Connect your emailSend in your studio's name and get replies in your inbox. Quotes that bookYour client accepts, it becomes an invoice, the job is booked. Train your JovitaTeach it your tone and the facts about your studio.

Getting started

Create your studio

Sign up at app.getjovita.com with your email. Jovita asks what you do (photographer, videographer, makeup artist or content creator) and sets up packages, contracts and emails that fit your work. You can change all of them later in Settings › Templates.

Add your logo and details

Go to Settings › Your studio. Add your studio name, your full name, your home currency and your logo (PNG, JPG, WebP or SVG, up to 5 MB). Your logo shows on invoices, quotes, contracts, galleries and every client page.

Add your clients

Add clients one by one from Clients › New client, or import your old list from a spreadsheet (CSV). Jovita matches the columns for you: name, email, phone and city.

Use it on your phone

Jovita works in any phone browser. Open app.getjovita.com and add it to your home screen. The phone app is coming soon.

Connect your email

Email works the moment you sign up. There's nothing to install and no password to share.

  1. Go to Settings › Connections.
  2. Under Email, check Client replies go to. It starts as your sign-in email. Change it to your studio email if you have one, for example hello@yourstudio.com.
  3. Turn on Send me a copy if you'd like a copy of every email Jovita sends your clients.

How it works

  • When you send an invoice, quote, contract, reminder or gallery, your client gets a branded email from "Your Studio via Jovita", with your logo.
  • When your client presses reply, the reply goes straight to your own inbox (the address in Client replies go to), not to Jovita.
  • You can also tick Send me a copy on any single invoice or quote before you send it.
Tip: no client email yet? Jovita copies the client's link instead, so you can paste it into any message.

Client emails in your Jovita inbox

When a client replies to an email Jovita sent, their reply lands in Inbox like a chat, and a copy goes to your own email. Reply from Inbox and it's emailed to them in your studio's name.

Want other client emails in Inbox too? Your private address is in Settings › Connections (it looks like inbox+abc123@getjovita.com). In Gmail, go to Settings › Forwarding and forward to it, or set up a filter that forwards only client emails. New people who email it are added as leads automatically.

Connect Google Calendar

  1. Go to Settings › Connections (or the Bookings page).
  2. Press Connect Google Calendar and sign in to the Google account you use for your shoots.
  3. Allow Jovita to see and edit events in your calendar.

That's it. Bookings you make in Jovita appear in Google Calendar. Things you're busy with in Google show up in Jovita as busy time, so you never double-book. If you move a Jovita booking in Google, it moves in Jovita too.

To stop syncing, press Disconnect. Your bookings stay in Jovita.

Quotes

A quote lets a new client see your price and say yes before you invoice them.

  1. Press New › Quote (or Send quote on a new inquiry).
  2. Add your package or items, a valid-until date and any notes. It saves as you type.
  3. Press Send quote. Your client gets an email with a link to their client page.

When your client presses Accept quote, three things happen at once: the quote becomes an invoice they can pay, the project moves to Booked, and both of you get an email. You'll see Quote viewed as soon as they open it.

Invoices and getting paid

Send an invoice

Press New › Invoice, choose the client and project, add items (or pick a package), and press Send invoice. When you type amounts, Jovita adds the commas for you, like 2,000,000.

Know when it's been seen

When your client opens their page, the invoice shows Viewed and it appears in Today, so you know when to follow up.

Record a part payment

Got a deposit by bank transfer or cash? Open the invoice and press Record a payment. Enter the amount, date and how they paid. Jovita shows what's left to pay everywhere, including on the client's page. When the full amount is in, the invoice is marked Paid automatically.

Payment reminders

Reminders are on by default. Clients get a friendly email before and after the due date until they pay. Turn them off for one invoice, or for your whole studio in Settings › Reminders.

Online payments

Connect Paystack, Flutterwave or PayPal, or add your bank details, in Settings › Payments. Money goes straight to your own account. Jovita never holds your money.

Galleries and storage

  1. Open Galleries › New gallery and give it a name.
  2. Drag your photos in. Jovita uploads several at once and makes fast previews, so the gallery opens quickly for your client.
  3. Tap a photo to view it large. Tap the circle on a photo to select it, then Delete, Move to another set, or Set as cover.
  4. Add a password if you want the gallery private, then Publish and share the link.

Storage on each plan

  • Free: 500 MB
  • Pro: 1,000 GB
  • Studio: unlimited, with RAW photo support (CR2, CR3, NEF, ARW, DNG, RAF and more)
Tip: export JPGs at full quality (around 3,000 to 4,000 px on the long edge) for the fastest uploads and the best-looking galleries.

Contracts and templates

In Settings › Templates you'll find ready-made contracts (wedding, portrait, family and couple sessions), a model release, client emails and packages. Press Add ready-made templates any time to bring in ones you don't have yet.

Words in {braces}, like {client_name} or {session_date}, fill in automatically for each client. Clients sign contracts and model releases online in their client page.

Our contracts are a starting point, not legal advice. Please check them against the law where you work.

Ask Jovita and training it

Ask Jovita is your assistant inside the app (the speech bubble at the bottom right). Type things like "create an invoice for Tara for 250,000", "who owes me money?" or "draft a reply to Amaka". Jovita only acts when you ask, and always checks with you before anything goes to a client or touches money.

When you create an invoice for someone, Jovita also creates the project for you if there isn't one yet.

Train your Jovita

  1. Set your tone: in Settings › Jovita, choose how warm and how long your messages should be.
  2. Teach it facts: in the same place, under What Jovita knows about your studio, add things like "We always ask for a 50% deposit" or "I don't shoot on Sundays".
  3. Tell it in chat: start a message with "Remember that…", for example "Remember that my studio is in Lekki".

You can see and forget anything Jovita has learned in Settings › Jovita. Jovita can make mistakes, so check important details before you send.

Press Enter to send a message, and Shift + Enter for a new line.

What your clients see

Each project has its own private client page. Your client can accept a quote, sign the contract, pay, sign a model release, message you and open their gallery, all in one place, without making an account.

Clients can switch the page's language (English, French, Spanish, Portuguese or Swahili) with the language button at the top.

Account and plans

Change your plan

Go to Settings › Plan. New studios can try Pro free for 7 days, no card needed. If you don't upgrade, you go back to Free and keep everything you made.

Forgot your password?

On the sign-in page, press Forgot password and we'll email you a link.

Delete your account

Email hello@getjovita.com from your account email and we'll delete your studio and everything in it.